Every call gets answered.

Our AI phone assistant picks up when nobody else can. It answers questions with the real data from your system, takes bookings, appointments and callback requests, and puts callers through when a person is needed. Every call ends up as a ticket in your office.

Become a pilot business What lands in your office

New at tentacl.ai. We are looking for the first businesses to introduce the assistant with us, whatever your industry.

Call to the campsiteFriday, 9:40 pm · office closed

AI answers

Good evening, this is the campsite's AI assistant. How can I help?
Do you still have a pitch for our motorhome from 12 to 16 August? It's 7.5 metres long.
Occupancy checked · 3 suitable pitches free
Yes, three pitches for 7.5 metres are still free, one of them right by the water. Four nights for two adults come to €168. Shall I reserve the pitch by the water for you?
Yes, please.
Booking pencilled in · payment link by e-mail

Ticket in the office: booking pencilled inMotorhome 7.5 m · 12–16 August · pitch by the water · awaiting payment

Example call with made-up data.

What happens today when nobody picks up.

Most callers want to know something or book something right away. If nobody answers, they call the next business. The assistant catches exactly these calls, around the clock.

~~The phone rings over lunch, the caller hangs up~~Answered, question settled, booking pencilled in

~~Voicemail, callback the next day, nobody reachable~~Callback ticket with request, number and preferred time

~~The same questions about prices, hours and directions every day~~Answered from your information, evenings and weekends too

~~A note at reception, the message gets lost~~Every call summarised in your system

What the assistant may do. And what it may not.

You decide what it knows and what it is allowed to do. Everything else goes to your team.

What it takes over

Answers with your real dataAvailability, prices and appointments come straight from your system, opening hours and directions from your information.
Creates bookings, appointments and reservationsPencilled in your system, with a confirmation to the caller. You see everything in the office straight away.
Puts callers through when it mattersFollowing your rules: emergencies, regular customers or simply when the caller asks.
Takes callback requestsWith name, number, request and preferred time, so your team calls back well prepared.

What it deliberately does not do

Pretend to be humanIt says at the start of every call that it is an AI.
Take card details over the phonePayment goes through a secure link by e-mail or on site.
Decide on special casesGoodwill, discounts and complaints go to your team.
Make up answersIf something is not in your system or your information, it says so and creates a callback request.

After the call, everything is in your office.

Every call becomes a ticket with a short summary and the outcome. With a tentacl.ai system it goes straight into the same system, otherwise by e-mail or through an existing interface.

CallsTodayFriday, 14 August

Time	Caller	Request	Outcome
08:12	0171 •••• 482	Asks about arriving before 2 pmAnswered from your information	Answered
12:37	0711 •••• 90	Appointment for boiler serviceTuesday, 9 to 11 am	Appointment set
12:51	0152 •••• 317	Query about an invoiceWants a callback after 3 pm	Callback open
17:05	0160 •••• 228	Water damage, urgentPut through to on-call staff	Put through
21:40	0176 •••• 035	Motorhome, 12 to 16 AugustPitch by the water, €168	Booking pencilled in

Shown with example data from different industries.

Be one of the first businesses.

The assistant is new. With the first businesses we introduce it step by step and refine it on real calls. In return you get a fixed contact person and short lines.

Cost: a one-off setup fee, a monthly fee and call minutes by usage. We give you the price in the first call, it depends on how many calls you get. We work with businesses in Germany, Austria and Switzerland. For German businesses, our funding check (in German) shows whether public grants are available.

First call
30 minutes by video. Which calls come in, and which of them should the assistant take over?
Setup
We add your knowledge, connect the assistant to your system and set up forwarding from your number, for example after four rings or outside opening hours.
Trial phase
You read along with the first calls and tell us what should work differently. Only when you are happy does it take all the calls you planned for it.

Frequently asked questions.

Will callers know they are talking to an AI?

Yes. The assistant says at the start of every call that it is an AI. Anyone who prefers to speak to a person just says so, and the assistant puts them through or takes a callback request.

Can I keep my existing phone number?

Yes. Your number forwards to the assistant whenever you want it to: always, when busy, after a few rings or outside opening hours.

What happens if the assistant does not know something?

It only answers with what you have provided and what is in your system. If something is missing, it says so openly, notes the request and puts the caller through or creates a callback request.

Do I need a tentacl.ai system?

No. The assistant is most useful when it is connected to your system, because then it knows availability and prices. Without a connection it answers from the information you provide and sends every request as a ticket by e-mail.

Where are the calls processed?

Speech to text and back is handled by a specialised voice service. We choose it together with you, based on data protection, quality in your language and price per minute, with a data processing agreement. The results of the calls end up in your system.

What does the AI phone assistant cost?

A one-off setup fee, a monthly fee and call minutes by usage. We give you the exact price in the first call, because it depends on how many calls you get.

How many calls are you missing this week?

Free first call, 30 minutes. We look at your calls and tell you honestly whether the assistant is worth it for your business.

Book a first call Write to us