tentacl.ai's CRM software runs leads, pipeline, quotes, customer records and customer service in the same system as orders, delivery and invoicing. A quote becomes an order with one click, the order becomes an invoice, with no export into a second program. Incoming emails automatically become tickets with a priority and a draft reply that a person sends or edits. It's built on Odoo 18 CRM, extended with our own AI agents, and runs on servers in Germany.
Inquiries from your website, email and phone land as a lead with a source. Stage, probability, expected revenue, next activity: the pipeline shows you where to follow up.
A quote from the lead, an order from the quote, an invoice from the delivery. Price lists, discounts and payment terms per customer, all in the same record.
Every contact with its full history: emails, calls, quotes, invoices, open items, tickets. Whoever takes the call sees the whole story in seconds.
Your mailbox is connected, and emails attach to the customer. Outgoing emails are sent from the CRM using templates; incoming ones are matched automatically and become a ticket when needed.
Calls, follow-ups, visits: each one a task with a due date. Customers can book appointments through the booking system.
Close rate per source, revenue per salesperson, time per stage. No more guessing what your advertising brings in.
The agent reads the inquiry, identifies industry, size and the request, and suggests the pipeline stage and the next step.
Customer emails become tickets with a priority, an owner and a deadline. Emails with an invoice in the attachment or text go straight to accounting.
For standard questions about price, scheduling, delivery and status, the agent writes a draft in your company's tone. You click send, or edit it first.
Duplicate contacts are detected and merged, legal entity types normalized, and missing details requested. No customer sits in the database three times.
Standalone CRM tools like HubSpot, Pipedrive or Salesforce are strong in sales and stop at the quote. That's where the break starts: the order gets re-entered in the inventory system, the invoice comes from accounting, and the payment never shows up in the CRM. Anyone who wants to know whether a customer has paid has to ask accounting.
At tentacl.ai, the CRM is a module of the ERP software. Lead, quote, order, delivery, invoice and payment form one continuous record. Sales sees open items, service sees the last order, and management sees pipeline and revenue side by side. And the AI agents work on the whole picture, not just the slice one tool shows them.
For businesses that only need CRM, this is still the right path: you start with the CRM module and add accounting or inventory later, with no migration.
Where your inquiries come from, what your sales process looks like, which data sits where. At the end, a fixed price for the pilot.
Contacts and open inquiries imported, pipeline stages and email templates set up, mailbox connected. Your team works with it for two weeks.
Pilot convinces you: quotes, orders, invoicing and AI agents follow. Pilot doesn't convince you: you keep your data and a results document.
At tentacl.ai itself, customer emails automatically become tickets, and invoices in the attachment go straight to accounting.
View ERP software →One guest database for reception and online booking: booking history, consents, invoices and guest account, 154 units on Lake Constance.
View booking platform →Website with a company health insurance (bKV) calculator, AI analysis and contact flow for an independent financial advisory. Inquiries arrive structured instead of as loose emails.
View project →The pilot with contacts, pipeline and mailbox integration is quoted at a fixed price after the initial conversation, and usually falls at the lower end of the project range of €8,000 to €30,000. Operation and maintenance start at €99 a month. There is no per-user fee.
Yes. You start with the CRM module and add quotes, orders, invoicing and accounting later. The data stays in place; there is no migration.
Your mailbox is connected via IMAP. Incoming emails attach to the matching contact, and outgoing ones are sent from the CRM using templates. Emails that need a reply become tickets with a draft.
It qualifies inquiries, suggests the pipeline stage and next step, writes draft replies for standard questions, and keeps the customer database clean. It never sends or deletes anything without approval.
Yes. Contacts, companies, open inquiries and notes are imported via export, and duplicates are merged in the process.
At Hetzner in Falkenstein, Germany. AI requests run through EU endpoints. A data processing agreement is available on request.
Show us where your inquiries land today. In 30 minutes, we'll tell you what the pilot looks like and what it costs.